For most businesses, Microsoft 365 is just the simplest and cheapest way to buy Windows and Office (along with some mobile security services), especially if they want to make first-line workers (as Microsoft calls your customer-facing employees) part of their digital business workflows. But Microsoft 365 is more than just an updated version of a Microsoft Enterprise Agreement; the real point for businesses is reducing the cost and complexity of device and user management in a world where Windows is just another piece of business software (though still an important one).

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